Refund Policy

1. Damages and issues
Please contact us immediately if or if you receive a damaged or wrong item, so that we can evaluate the issue.

2. Non-Returnable Items
We do not accept returns on masks since the quality cannot be ensured once it has left our facilities. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

3. Refunds
Please contact us at everbloominghk@gmail.com if you would like to proceed with a refund. If approved, your refund will be processed immediately or alternatively, you’ll be refunded with a gift card of the same value.